ITIL software doesn't have to be complicated
If you are considering an ITIL solution for your organisation then you need to ask the following questions of any service desk software you consider:
- Is it pink verified?
- Does the solution offer the ITIL framework in a fully integrated way?
- Is it flexible enough to match our long term needs?
- Is ITIL compatibility extended to staff who work remotely?
- Is this ITSM software compatible with recent ITIL 3 recommendations?
- Will it be easily implemented?
- Is it realistically priced?
Many of our customers asked the same questions when they were searching for ITIL software and have chosen Sunrise because we are able to say YES to all of them. Customers such as Muller Dairy , Explore, Pret a Manger, Arts Council England and North Yorkshire Police have purchased Sostenuto because it meets their ITIL criteria.
If you are looking for a solution that contains all of the ITIL functionality you may need, with the ability to switch on the different areas as and when needed, then your solution of choice is Sostenuto ITSM. Its latest ITSM3 version is among the first software tools to have received Pink Verify 3.1 accreditation, which is officially recognised by the OGC (Office of Government Commerce) and APM Group as meeting the ITIL Version 3 verification requirements.
Next step
If you think Sostenuto ITSM may meet your needs, call 020 8391 9000 or email enquiries@sunrisesoftware.co.uk and we can arrange a meeting or demonstration with you at your convenience.
*
* Use of the OGC Endorsement Mark indicates that this product has been subject to a Product Review by APMG on behalf of OGC only for the purposes of its Trade Mark Licensing Scheme. APMG has not checked the accuracy of the information or its fitness for purposes and neither OGC nor APMG accept any liability for loss or damage arising from reliance placed on any information contained in this product.
The endorsement mark only relates to Incident; Problem; Change; Knowledge; and Service Catalogue Management Request Fulfilment; and Service Asset and Configuration Management and does not extend to the rest of the Product that has not been reviewed by APMG as part of their independent review.
