Educating our customers
If you work in the education sector you are faced with a number of common themes; a constantly changing environment, budgetary constraints and a need to meet industry standards and frameworks.
Within this context you need a service management solution that meets your current needs and also has the flexibility to adapt to the constantly changing environment. Your solution also has to be cost effective and has to be able to meet industry standards such as the Framework for ICT Technical Support (FITS).
At Sunrise we are helping our 30+ education customers save time, save money and improve processes with our ITIL compatible service management solutions. Customers such as University of Gloucestershire, City College Norwich, De Montfort University and Queen Margaret University College have recently selected our leading Sostenuto solution because it meets their ITIL needs.
Sostenuto is built from the ground up to meet ITIL guidelines and has received praise from industry commentators and press for it's advanced approach to service management. The solution is entirely browser-based, meaning it can be updated from anywhere, and it is competitively priced, meaning our currect education customers have managed to stay within budget.
Sunrise also has a large number of education customers using our Enterprise solution, the advanced call logging and service desk solution renowned for it's reliability and ease of use. Enterprise not only fulfils a service desk function but its powerful asset management capability allows it to integrate seamlessly with other services and systems, offering real benefits for your organisation.
To find out more on our solutions, please contact us on the details below.
Next step
Call 020 8391 9000 or email enquiries@sunrisesoftware.co.uk and we can arrange a meeting or demonstration with you at your convenience.
