Map your own App

Every organisation has functions where queries are managed using spreadsheets and email, leaving information to be duplicated or worse, fall into a black hole. Wouldn't it be better for your business if these areas were managed following watertight processes, many of which were automated?

Our browser based ITIL service management platform Sostenuto can be shaped to fit your service management requirements, whether you are looking to create more watertight processes for project management, HR, customer complaints or any other purpose. Sostenuto functions like an application builder and comes into its own when challenged with proactively managing processes and data, whatever the area of the business these relate to.

The best way to show you what Sostenuto could do for your business is to give you some examples of how our customers have already exploited this potential:

Pret a Manger have customised the software for online customer queries and a wide range of queries logged by the shops. Catering company Elior use the software to manage their complex purchasing and HR operations across their 1,300 outlets. 

Many of these areas were previously managed using spreadsheets or email, which would lead to inefficiencies and a lack of control. All businesses suffer from such blind spots – but can you afford to ignore them any longer?