Meeting NHS Needs
If you work in the NHS then you are faced with a plethora of regulations, structures and patterns of influence, as well as the uncertainties of a changing environment. You need a service management solution that will meet your current NHS needs as well as have the flexibility to adapt to the constantly changing environment.
At Sunrise we are helping many of our 80+ NHS customers save time, save money and improve processes by gaining Local Service Desk accreditation with our ITIL based solution Sostenuto. Customers such as County Durham PCT, Wandsworth PCT, North Mersey HIS and the UK's largest site, Surrey HIS, are among those currently benefiting from this approach with some fantastic results.
For anyone considering a suitable NHS-based solution we have compiled a must-read NHS 10 point guide. The guide looks at the typical drivers for 'systems change' in the NHS and highlights some of the key questions that must be asked of any suitable service desk solution:
- Is it ITIL compatible?
- Is is flexible enough for the NHS environment?
- Does it take into account NHS specific needs in tracking configuration items?
- Is it going to save money and improve processes?
- Is the vendor fully committed to the NHS?
If the answer is YES to all of these and more, then you are on the right track.
Next step
If you think Sostenuto may meet your needs, call 020 8391 9000 or email enquiries@sunrisesoftware.co.uk and we can arrange a meeting or demonstration with you at your convenience.
