Order Management
Is it possible to have an ITSM system store information on the complete lifecycle of equipment across the organisation?
Yes.
Whereas most support products can be integrated with an order tool, browser-based ITIL service desk solution Sostenuto holds and cross references all data relating to purchasing, such as price and products lists, costs, part numbers, order status, split deliveries and destination of equipment.
Integration with asset register tools mean that the entire lifecycle of all equipment can be monitored and managed from one place: Sostenuto.
