Business Reporting

Reporting Wizard

Sostenuto's Reporting Wizard makes accessing the data you require a breeze, providing flexible ad hoc reporting when you need it. Follow the Reporting Wizard's clear step-by-step instructions to build a bespoke report from scratch, or re-run a report from previously saved settings. You have the choice of a number of formats: tabular, summary, details, line chart, pie chart or bar chart.

Pre-Configured Reporting

Sostenuto also contains 150 pre-configured reports, offering you quick access to all of the information that you need to steer your service desk in the right direction. Written in the industry standard package Crystal Reports, Sostenuto asks you what information you want to see and creates professional reports in seconds. And not just your bland, grey text and line graph effort: a smart, colourful document with visually appealing graphics. Crystal Reports allows for fluid management reporting, with graphical drilldown and business analysis.