Sunrise Service Management Software – Products overview

Sunrise offers a range of solutions, including helpdesk software, IT service management software and solutions for external facing service centre operations (MSPs). Our products include:

Sunrise 20/20: a fully browser-based ITIL service desk solution suitable for organisations looking for an effective and affordable best practice product. The full package includes ITIL software, rapid implementation, training and support & maintenance at an extremely competitive price.

Sostenuto ITSM: an advanced IT service management software suite that empowers managed and outsourced service providers to maximise their service performance and reap the commercial benefits. Our IT Service Management software allows you to manage complex service contracts & SLAs with transparent reporting.

Sostenuto: a flexible service management software platform that can be customised to create highly automated,  process driven applications for functions that require it, from project management to HR.

Asset Management Suite: providing solutions for asset management, inventory, systems and configuration management, software metering and energy optimisation.

The Live Management Dashboard: a powerful analytical tool that displays metrics visually and in real time, with drillable graphs and charts. Works in conjunction with the Sostenuto platform.

Chameleon: an HTML based point of interaction with Sostenuto which can be securely customised for every member of staff, partner, 3rd party or end user. Blends in with your corporate web site, offering users a first-class self-help tool.


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