Sunrise publishes ITIL maturity report

09/09/2008

Sunrise has just completed some major research among 350 leaders of IT, revealing the realities of ITIL adoption in the UK.

With the aim of producing a true picture of ITIL adoption in the second half of 2008, Sunrise has carried out a survey which gathered the views of 350 senior IT decision makers. The results outline some interesting facts with regard to organisations' actual experience of implementing the framework.

  • Levels of ITIL influence in various organisations
  • Reasons given by those who reject ITIL
  • ITIL training levels
  • ITIL 3 adoption
  • Use of external advice in ITIL implementations
  • Pitfalls and challenges
  • Costs
  • Timescales
  • Benefits

These statistics have been compiled into a report, which is available for free download by clicking here.

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