Implementation

You’ve done your research, shortlisted a number of potential partners for your project and finally selected Sunrise.  What happens next?

The first step will be a scoping meeting, during which one of our business consultants will sit down with you to help you define what you are aiming to achieve from your project. Sostenuto is a very flexible product that can be shaped to fit your business, so at this stage we define your requirements, which could be anything from a packaged version that ‘does what it says on the tin’ to a completely bespoke solution that fits your unique requirements. We discuss with you how the software will work in practice to achieve your goals. We also agree the level of consultancy that will be required during the implementation process.

Once your project has been scoped, it will be handed over to our implementation team, who schedule the days to carry out the software installation and any configuration work that is required.

During the whole project, you will have access to our ‘project portal’, providing you and your team with visibility of its progress, and helping you to keep track of actions required to successfully complete your implementation.

In parallel with the implementation, Sunrise will provide you with training for your staff who will be using Sostenuto, administering it and if required, configuring the platform as well.

To read about the services and training in more detail, please visit our services section