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As an independent company which has been around for over 15 years, we are agile in our approach and actively encourage excellence in our staff, through an open, nurturing culture and by rewarding achievement. We also strive to always ‘work smarter’ thanks to systems which we have developed from our own software to facilitate automation and improved communication across the company and with our customers.

Most vendors will tell you that they put their customers first, but what does this mean in practice?  At Sunrise we have strong values which guide the way we do business, from how we treat our staff, to maximising the value that our customers derive from our solutions, way beyond the initial implementation. Here are some examples of the added value Sunrise would offer you:

  • Invitations to regular user groups, where you will be able to discuss new configuration ideas, new ways of using our software and to share ideas with other customers.
  • Access to online resources: a regular blog is designed specifically to provide customers with practical configuration tips, inspiration for new applications and step by step guides. We also run an active customer discussion forum.
  • Access to our customer relations manager, who is responsible for liaising between all of the different departments to ensure that our engagement with customers leads to positive results for all involved.
  • The opportunity to voice your opinion through our bi-annual Customer Benchmarking Survey, allowing Sunrise to track its performance as a supplier. Our latest Customer Benchmarking Survey showed that 90% of all respondents would recommend the Sunrise Sostenuto product.
  • Access to a customer service project portal to enable Sunrise customers to view their project details in a concise and succinct format, clearly showing actions that have been completed and those that are yet to be finished, eliminating any grey areas.

Finally, as a technology company, innovation is high on our priority list, a fact which is well reflected in our product range. In 2003, we were one of the first to launch a fully browser based application builder based product, which is now mature, stable and well established in a market where some of our competitors are still offering client-server, hard coded software, or only now launching new applications.

If you are still not fully convinced , then read what our customers have to say about working with us:

 “When you embark on a project like this, you need to know that you’re going to get the backup you need. The Sunrise team has been professional, tenacious and dedicated. The individuals are amenable and approachable. If an unknown appears, you always know someone will go away and come back with a solution.” – Müller Dairy

“The relationship we have with Sunrise feels more like a partnership than a client / supplier dynamic. They have always responded to our feedback 100%, and gone out of their way to support us in our ISO 20000 undertaking.” - Tamworth Borough Council

“The price was right, and above all, we felt comfortable with Sunrise's outlook as a company. Right from the start, we got the feeling that 'nothing was too big a job'. Working with Sunrise has just been fabulous all round, from the initial sales process right through to the implementation, training and ongoing support.” - Community Integrated Care

“Working with Sunrise has been smooth right from the start. The Sostenuto implementation went without hiccups. We closed the old system on the Friday, switched on Sostenuto on the Monday and have never looked back since.” - Vision Express

“Sunrise has delivered at all levels, right from process design to going live and a few months later, helping us implement our change processes, as well as providing us with first class support. This is the kind of project you would always wish for: seamlessly smooth and delivered on time.” - The Economist Group

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Why Sunrise?

The main reasons why you should choose our software?

  • Unrivalled flexibility: Our software is easily configured around your needs, not the other way around.
  • Benefits beyond I.T.:  Easily map and automate processes across the business, from HR to facilities and more.
  • Passionate customer support: From implementation to ongoing support, our team is tenaciously dedicated to ensuring your complete satisfaction.