Sunrise publishes ITIL maturity report
Posted on: 09 Sep 2008
Sunrise has just completed some major research among 350 leaders of IT, revealing the realities of ITIL adoption in the UK.
With the aim of producing a true picture of ITIL adoption in the second half of 2008, Sunrise has carried out a survey which gathered the views of 350 senior IT decision makers. The results outline some interesting facts with regard to organisations' actual experience of implementing the framework.
- Levels of ITIL influence in various organisations
- Reasons given by those who reject ITIL
- ITIL training levels
- ITIL 3 adoption
- Use of external advice in ITIL implementations
- Pitfalls and challenges
- Costs
- Timescales
- Benefits
These statistics have been compiled into a report, which is available for free download by clicking here.
